Privacy policy
Last updated: 17 October 2026
Kenna is made by E & C Ventures Pty Ltd (ABN 64 676 511 201), Melbourne, Australia. Contact: hello@getkenna.app
This policy explains what Kenna collects, why, and what you can do about it. We follow the Australian Privacy Principles in the Privacy Act 1988.
What we collect
- Your name and email address, so you can sign in.
- Your daily check-in answers, flares, patterns and anything you track about managing your health. This is health information, and we treat it as sensitive.
- Basic technical information needed to run the app, such as the type of device and whether notifications are switched on.
- If you subscribe, Google Play handles the payment. We never see your card details.
Why we collect it
We collect and use your health information, including symptoms, flares and daily check-ins, with your consent to run Kenna for you.
- To show you your own results, shape, patterns and reports.
- To send reminders and flare warnings, if you turn them on.
- To fix problems and keep the app working.
We do not sell your data. We do not use it for advertising. We do not share it with anyone for their own purposes.
Waitlist
If you join the waitlist, we collect your email address, country and phone type only to notify you when Kenna is available in your country. We email you once when it is available. To ask us to delete your details, email hello@getkenna.app.
Who can see your data
- You.
- Anyone you choose to share it with, such as a practitioner. You choose, you can stop sharing at any time, and it stops straight away.
- Our staff, only when you ask for help and only as far as needed to fix the problem.
- Services we use to run Kenna, only as part of running it: our hosting provider, our database provider, and our email provider.
Where it's stored
Your data is stored by our hosting provider, Replit, on servers that may be located outside Australia, including in the United States. Before sending your information overseas we take reasonable steps to make sure it is protected to a standard similar to Australian law. We do not sell your data or share it for advertising. It is protected in transit and at rest, and access is limited to people who need it.
How long we keep it
As long as you have an account. Delete your account and we delete your data, normally within 7 days and at most 30 days, apart from anything we must keep by law, such as payment records.
Your choices
You can export all your data and delete your account at any time in Settings.
- See and export your data: the app can export your check-ins as a spreadsheet file.
- Correct your data: change any answer in the app.
- Delete everything: Settings → Delete my account, or email us. See deleting your account.
- Ask what we hold about you: email hello@getkenna.app.
Children
Kenna is for people aged 16 and over.
Kenna is not medical advice
Kenna helps you track and notice patterns in your own symptoms. It does not diagnose anything and it does not replace advice from your doctor or another health professional. Never start or stop treatment based on what Kenna shows you.
Changes
If we change this policy we'll update this page and change the date at the top.
Complaints
Email hello@getkenna.app first. If you're not happy with our answer, you can complain to the Office of the Australian Information Commissioner at oaic.gov.au.